jabi Terms and Conditions

These terms and conditions (hereinafter "Terms") form a binding agreement between the entity operating the jabicasino.cam website ("jabi" or "we") and each member who uses the website ("you" or "member"). These Terms apply to users in Bangladesh.

1.1 Key Definitions

• "Platform" refers to the jabicasino.cam website and jabi's mobile application.
• "Account" refers to a member's registered personal account.
• "Wagering" refers to the requirement to place bets a specified number of times before winnings from a bonus can be withdrawn.
• "Balance" refers to the total amount of funds held in a member's account.
• "Net Loss" refers to the figure obtained by subtracting total winnings from total losses over a given period.

If you do not agree to these Terms, do not use the Platform. By creating an account or accessing the Platform, it is assumed that you have read these Terms in full and agreed to comply with them.

2.1 Registration Eligibility

To open an account with jabi, applicants must meet the following conditions:

• Must be at least 21 years of age — this is the minimum age set for casino and betting activities in Bangladesh.
• Only one account may be opened, in your own name and with your own details.
• Registering with someone else's information, or with false or fabricated details, is strictly prohibited.
• Accounts may not be created or used from countries or regions where online gaming is prohibited by law.

2.2 Single Account Policy

Each person may operate only one account. If multiple accounts are created using the same device, the same IP address, or the same payment method, all accounts may be permanently closed and the associated balances may be forfeited.

2.3 Account Security

It is your responsibility to keep your login credentials — username and password — completely confidential. These should not be shared with anyone. If you become aware of any unauthorised access to your account, you must notify our support team immediately.

As part of jabi's KYC (Know Your Customer) process, documents may be requested at any time to verify a member's identity and age. This process is necessary to ensure member safety and to protect minors from accessing the Platform.

3.1 Required Documents

• National ID card (NID), passport, or birth registration certificate.
• Proof of ownership of the payment method (if required).
• Utility bill or bank statement for address verification (if required).

3.2 If Verification Is Not Completed

If required documents are not submitted or if information is inconsistent, withdrawal access on the account may be temporarily suspended. Submitting false documents is a serious breach of the Terms and may result in account closure.

4.1 Deposits

Four mobile financial services can be used to deposit funds with jabi: bKash, Nagad, Rocket, and Upay. The minimum deposit amount is ৳200 (two hundred taka). Only payment methods registered in the member's own name may be used.

4.2 Withdrawals

bKash, Nagad, Rocket, and Upay can also be used for withdrawals. The minimum withdrawal amount is ৳800 (eight hundred taka). Withdrawal requests from fully verified accounts are generally processed within 10 to 45 minutes.

• The account balance must meet the minimum withdrawal limit before a withdrawal can be made.
• To withdraw a bonus balance, the associated wagering requirement must first be met.
• jabi reserves the right to hold a withdrawal pending completion of verification in cases of suspicious activity.

4.3 Third-Party Transactions

Using another person's payment method to deposit or withdraw is strictly prohibited. Any such transaction detected will be cancelled and action may be taken against the account.

jabi offers various bonuses and promotional offers. Each bonus has specific conditions that must be followed.

5.1 Welcome Bonus

New members will receive a 100% bonus on their first deposit, up to ৳5,000. The wagering requirement for this bonus is 25 times the bonus amount. For example: depositing ৳1,000 gives a ৳1,000 bonus, making the total balance ৳2,000, and ৳1,000 × 25 = ৳25,000 must be wagered before withdrawal.

5.2 Other Promotions

• jabi Weekly Reload Gift: 30% bonus on any deposit once per week, up to ৳6,000; wagering 20 times.
• jabi Slots Festival Bonus: Weekly 50% bonus on slot game deposits, up to ৳8,000; wagering 25 times.
• jabi Cricket Season Reward: 40% bonus on deposits before cricket event bets, up to ৳10,000; wagering 20 times.
• jabi Birthday Special: Automatic reward of up to ৳2,000 on your birthday each year; wagering 15 times.
• jabi Refer a Friend Bonus: Reward of up to ৳3,000 for each successful referral; wagering 18 times.

5.3 General Bonus Conditions

• Another bonus may not be claimed while one is already active (unless stated otherwise).
• The wagering requirement must be fully met before winnings earned using a bonus can be withdrawn.
• Fraudulently claiming bonuses may result in the bonus being forfeited and the account being closed.
• jabi reserves the right to modify or cancel any promotion.

6.1 Game Results and RTP

All games offered on jabi are developed by third-party software providers — including Pragmatic Play, PG Soft, JILI, Evolution, and Spribe — and are operated from their servers. Game results are determined entirely by Random Number Generator (RNG) technology. jabi does not intervene in game outcomes in any way.

6.2 Sports Betting

For sports betting, odds are set before an event begins. Odds for live betting during a match may change continuously. If an event is cancelled, postponed, or shortened for any reason, jabi's established settlement rules will apply.

6.3 Technical Issues

In the event of an internet disconnection, device shutdown, or any other technical issue during a game or betting session, the game will be settled according to jabi's server-side records. Refund claims in such situations will be resolved after verifying server logs.

The following activities are strictly prohibited on this Platform:

• Creating or operating multiple accounts.
• Coordinated betting with the intent to abuse bonuses.
• Attempting to access the Platform using hacking, malware, or any other harmful software.
• Intentionally exploiting errors or bugs in any game.
• Using the Platform for the purpose of illegal money laundering.
• Using a false identity or someone else's information.
• Behaving in an abusive or threatening manner toward other members or Platform staff.

Breaching these rules will result in immediate account closure and the associated balance may be forfeited.

8.1 Suspension by jabi

jabi may temporarily or permanently suspend any account in cases of Terms violations, suspicious activity, or an ongoing investigation. No transactions can be made from a suspended account.

8.2 Member's Own Request

Any member may request to close their account voluntarily. To do so, contact the support team via live chat or email. Any verifiable balance may be withdrawn before the account is closed.

8.3 Inactive Accounts

If there is no activity on an account for an extended period, it may be marked as inactive and an inactivity fee may apply. The details of the inactivity fee will be communicated to the member separately.

The jabi Platform is provided on an "as is" basis. We accept no liability for the following:

• Any loss caused by internet disconnection.
• Financial loss caused by the member's own error.
• Issues with game results caused by third-party software faults (though we will cooperate fully in such cases).
• Service interruptions due to unexpected technical outages or server maintenance.

However, jabi takes all valid claims seriously and works to resolve member issues promptly.

Full details of how members' personal information is collected, stored, and used can be found on our Privacy Policy page. Agreeing to these Terms means you also agree to the conditions of the Privacy Policy.

• Members' information is kept secure through SSL encryption.
• Personal information is not shared with third parties except where required by law.
• Members' consent is obtained before their data is used for marketing purposes.

jabi believes that gaming is a form of entertainment, not a solution to problems. We advise all members to set limits and play within their means. Self-control tools are available on the account, such as setting daily or weekly deposit limits, taking a break from the account for a set period, and self-exclusion.

To learn more about responsible gaming and to use the available support tools, read our Responsible Gaming Guide. If any concerns about gaming arise, contact our support team 24/7 via live chat or email.

jabi reserves the right to modify these Terms at any time. Members will be notified in advance of any significant changes via email or through the Platform. Continued use of the Platform after changes have been made will be considered acceptance of the updated Terms.

12.1 Dispute Resolution

For any dispute or complaint, please contact our support team directly first. We provide support in both Bengali and English, 24 hours a day, 7 days a week. For answers to common questions, you can visit our FAQ page.

12.2 Contact Methods

• Live Chat: 24/7 instant support
• Email: [email protected]

The Bengali version of these terms and conditions is the authoritative document. In case of any ambiguity, the interpretation given by jabi's support team will be considered final.